Ask a Question About Your Order

We're located in Maui, Hawaii, the most isolated place on Planet Earth :-)

Our goal is to get back to customers ASAP, and the fastest way to contact us is to simply respond to your order confirmation email. Just hit reply and tell us what's going on with your order and we'll have all the information we need to help. 

You can also email us directly at cs (at) 

We usually can answer emails within 24 hours, often much faster. 

We also have a toll-free number, 1-800-675-3290, but due to time zone differences and our small team, we may not be able to call you back the same day. You'll get the best service by email!