I Ran Out of Downloads for My Digital Purchase
Our download service is called Sendowl, and they require us to limit the number of times a file can be downloaded to three. This is for your digital safety as well as ours.
But don't worry! If you have reached your download limit, we will reset it for you ASAP. Just send us an email with your order number in it and tell us you need more downloads. Or better yet, respond to your order confirmation email with a quick note.
It just takes a few seconds for us to reset your downloads so you can download again.
If you ever lose your file or switch devices, and need more downloads, no worries -- just email us and let us know and we'll be happy to reset your downloads.